28 Paws requires two working keys (no exception). House keys must be provided at the initial consultation. If two copies are not provided, we reserve the right to make the necessary copies at the client’s expense. Keys are marked with pet names only and there are no paper records that would ever connect your key to your home. If you live in a gated community, you must provide a gate card, remote or access codes. For the safety of your home, no keys will be mailed by regular mail or hidden outside.